In our time working in corporate training, learning & development we have seen some ridiculous training requests passing by. 

We remember the manager who asked us for “motivation training”, because his team was “showing signs of demotivation”. 

After half a day of observation, we quickly concluded that the source of demotivation was the manager himself…..

Or, the “time management training” for the team that had just lost 2 team members and saw their workload increase by 50%. True story: that training got postponed twice, because “it was so busy” 🙂

 Or, the training that was requested by the customer support manager on “speaking more concisely”, to fix their increasing service call duration. It turned out the management style had chased away all the tenured support agents. The remaining colleagues were just inexperienced and took longer because they had to look up the correct answers…..

All are examples of going into a conversation, while having the solution already in mind. 

A good training company (like no-nonsense.training) is open and honest about whether something can be solved with training or not. 

We always get to the bottom of the performance issue and come up with practical  solutions, if needed, and we only resort to training if:

• the participants can immediately apply the learning after the training and are encouraged to do so.
• there is a clear skill component that needs to be practiced. 
• the participants are interested in improving that skill (we don’t believe in mandatory training, unless it’s safety related). 

Contact us for a free consult to see whether training can solve your performance issues!