Privacy policy VN

Effective Date: 24-5

Introduction

Welcome to our website. At No-Nonsense Company, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Decree 13/2023/NĐ-CP on Personal Data Protection.

Definitions

Personal Data: Any data that can identify an individual directly or indirectly.
Data Controller: No-Nonsense Company, responsible for determining the purpose and method of data processing.
Data Processor: Any third party who processes personal data on our behalf, such as OnePay (payment provider).

Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number.
Transaction Details: Payment information (processed securely via OnePay).
Usage Data: IP address, browser type, device, pages visited, and interaction logs.
Cookies: We use cookies for site analytics and to improve your experience. You can manage cookies in your browser settings.

How We Use Your Personal Data

We process your personal data based on one or more of the following legal grounds:

Consent: For example, if you opt in to receive emails.
Contractual necessity: To deliver services such as the Team Scan.
Legal obligation: To comply with Vietnamese law (e.g. tax or anti-money laundering).
Legitimate interest: For service improvement or fraud prevention.

Specifically, we use your data to:

Deliver the services you’ve requested.
Send access links, team codes, and related service communications.
Respond to inquiries or support requests.
Improve user experience and analyze website usage.
Process payments through OnePay (acting as our data processor).

Data Sharing and Transfers

We may share your data only with trusted partners as needed to deliver our services:

OnePay (payment gateway) to securely process transactions.
Email services (for delivering codes or follow-up communication).

All third parties are contractually bound to data protection obligations and may not use your data for any other purpose.

We do not transfer data internationally unless explicitly required and only in compliance with Vietnamese data export controls.

Consent and Control

We request your explicit consent before collecting or processing your personal data, where legally required. You may withdraw consent at any time by contacting us at: info at no-nonsense.management

Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law (e.g. accounting or dispute resolution).
Typical retention periods:

Email + code data: up to 1 year from service use
Transaction logs: up to 10 years (as required under tax law)

Your Rights

You have the right to:

Access: Ask what data we hold about you.
Rectify: Request corrections to inaccurate data.
Delete: Request erasure (subject to legal limitations).
Object: Object to direct marketing or profiling.
Withdraw consent at any time.

To exercise these rights, email us at: info at no-nonsense.management
We aim to respond within 72 hours.

Security Measures

We apply reasonable technical and organizational safeguards, including encryption, limited access, and secure data storage to prevent unauthorized access, disclosure, alteration, or loss.

Contact Us

For privacy-related inquiries or complaints, please contact:
📧 info at no-nonsense.management
🏢 L18-11-13, 18th Floor, No. 72 Le Thanh Ton Street, District 1, HCMC, Vietnam